NDIS service, support work and physiotherapy.
Melbourne-based provider, servicing all disabilities

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Our services

  • Outline of two boxing gloves hanging from a string.

    Exercise & Boxing initiatives

  • Line drawing of a house with four windows and a front door, on a black background.

    In Home care & Personal Care

  • Three simple line-drawn figures holding hands in a circle.

    Community Access

  • Four jigsaw puzzle pieces on a black background

    Skill Development

  • Outline of a human head with a leaf and a stem inside, symbolizing growth or mental health.

    Mental Health Support

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Our approach

With over 10 years of combined experience in support work and physiotherapy, our work is grounded in real relationships, not routines. We’re motivated by the moments when participants realise their own strengths — gaining confidence, independence, and control over their daily lives. Care is never one-size-fits-all; it’s shaped around each person’s goals, pace, and what truly matters to them.

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NDIS participant engaging in boxing training with a support worker in Melbourne to improve confidence, fitness, and mental wellbeing.

As we expand into our own Melbourne boxing gym, we’re creating inclusive training opportunities that empower participants through movement, routine, and choice — because support should adapt to the person, not the other way around.

Trusted NDIS Support & Physiotherapy Providers in Melbourne.

We’re a Melbourne-based NDIS provider delivering personalised support work and physiotherapy for people of all abilities. With over 10 years of combined experience across support work and physiotherapy, we focus on practical, participant-centred care that builds confidence, independence, and real-world skills.

From in-home and community support to mental health, skill development, and innovative gym and boxing-based programs, our supports are tailored to each participant’s goals, interests, and lifestyle.

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NDIS participants enjoying a supported swimming activity in Melbourne, promoting social engagement and active lifestyles.

Words From Participants

One Step Forward has honestly changed our lives. The support workers are reliable, kind, and genuinely care. My son feels safe, understood, and motivated, and for the first time in a long time I feel like we actually have a team around us. I can’t recommend them enough

— Jade,

It’s such a relief knowing my family member is with people who genuinely care. Communication is easy, they always show up, and they treat us with so much respect.

— Christine,

Thank you and I know you value your relationships with the kids as much as running your business. That’s why you’re so good at what you do and why we’re so lucky to have had you.

— Kim,